Contact
One address for everything: [email protected]
What to write about
- A question or a problem with the app: tell us which phone and which app version you use (Settings › About), and what happened. If the app offers a diagnostic report, you can attach it: it contains the app version, the system, the device name, the sync status and recent errors, without the content of your spaces.
- An erasure request, for example if you uninstalled the app without leaving a space: tell us anything that can help find the space (rough date it was created or last used, which phone). Everything is explained in the privacy policy.
- Press, partnerships, ideas: write to the same address.
Replies
Twocount is made by one person: every message is read and answered as soon as possible, with no guaranteed delay. Requests about your personal data are handled first.
Never send your PIN code: nobody needs it to help you.